HLTINF006 - Apply basic principles and practices of infection prevention and control (2026) V1
This unit describes the performance outcomes, skills and knowledge required to apply basic infection prevention and control principles in work settings including implementing standard and transmiss…
CHCCOM005 - Communicate and work in health or community services (2026) V1
This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers. This unit applies to a range of health and comm…
BSBOPS203 - Deliver a service to customers (2026) V1
This unit describes the skills and knowledge required to deliver aspects of customer service at an introductory level. It includes creating a relationship with customers, identifying their needs, d…
HLTWHS001 - Participate in workplace health and safety (2026) V1
This unit describes the skills and knowledge required for workers to participate in safe work practices to ensure their own health and safety, and that of others. The unit applies to all workers who …
BSBINS201 - Process and maintain workplace information (2026) V1
This unit describes the skills and knowledge required to receive, process, and store workplace information and maintain information systems. It also includes the maintenance of records management s…